14th July 2016
Neil Kerr First National
44 Punt Road
Cobram Vic 3644
Attention: Andrew Kerr.
On behalf of the Barooga Sports Club, I wish to extend our gratitude for your generous donation towards the success of the Classic Pairs tournament.
Our Club recently won the annual Berrigan Shire, Events Management Award, for the running of this event, and the value it brings to the local community.
Dear Andrew & Staff
I would like to express my thanks for your efficient and painless support and service, while selling my house.
I found you a joy to deal with, and the support shown to me over this time was greatly appreciated.
Why I chose Neil Kerr First National
Having had problems with other real estate agents in town we decided to give Neil Kerr First National a try.
Right from the start we were made to feel important because Andrew Kerr himself came around to give us our evaluation. He took us through his comprehensive sales plan which included his advertising strategy, an explanation of the current market and access to a large buyer pool which meant that we had buyers coming through the house almost immediately.
Viewings were done by both Andrew and Serena and Andrew always let us know how the viewing went and what the buyers had to say shortly after the viewing. We also had at least 24 hours notice so that we could tidy up and we never had to drop everything and run.
Anytime we had questions, there was no hesitation in answering them in simple terms so that I could understand fully what was going on. In fact he often came by the house to answer questions in person and let us know how things were going. When we asked for his advice he was always honest and went out of his way to give us the best advice according to the current market. We did drop our price a couple of times because we wanted to move on to our next home and not have the house for sale for a couple of years as some houses in Cobram tend to be. And if he was unavailable, his staff knew what was happening and were able to assist us with our inquires. They were always on the ball and knew who we were and know how our house was going. We were never pressured into making decisions and his instincts were always spot on.
The advertising campaign was brilliant. The photos of the house were of high quality and the write up very professional. We were advertised on-line, in the local paper, with clear signage out the front of the house and a prominent position in their agency window. We were even chosen to be “House of the Week “in the local paper at no cost to us, so we felt very special and grateful.
When you sign up with Neil Kerr First National you are treated with respect, courtesy and professionalism. It was never a one man show but the effort and work of his entire staff. It was a pleasure to deal with such a respected company. I would and have recommended them to anybody anytime.
Breda and I would like to thank you for your work, and the support you gave us when we decided to sell our house. Your dedication allowed for the sale to take place very quickly after we had made the decision to sell.
Your professional manner, honesty and dedication were really appreciated, and we were impressed with your communication and feed back during the process.
We would also like to thank Neil, whom we met when we initially purchased 21 Irene Street, Cobram. He was also helpful, honest and supportive during the process.
Your company is well represented by you both and we thank you so much for your assistance. We wish you well in the future.
Breda and Victor Casha